Updated 7 November 2026
Your information.
Handled with care.
This notice covers website enquiries and customer information used by Derice Hamblin, trading as Hamblin Property Care. For privacy questions, email [email protected] or call 07837 811944.
What you share with us
When you enquire or book, you may provide your name, contact details, property address or postcode, photographs, access instructions, requested services and payment information. Please avoid including people, private documents or security codes in photographs sent for a quote.
The website quote form
Choosing “Send quote request” sends your name, email address, optional phone number, location and the service details you enter through Web3Forms to our business email inbox. Web3Forms processes the submission to deliver the email and help prevent spam. Its privacy policy states that submission data may be retained for up to three years, unless a shorter period applies or it is deleted earlier. Read Web3Forms’ privacy information for details. Please do not include payment details, gate codes or other sensitive information in the form. This is an enquiry; a booking is only made once we agree the work, price and date with you.
The quote form does not save your entries in cookies or local storage. If you choose the optional WhatsApp or email links instead, your message opens in that service for you to review and send. The website form does not upload photographs; we can arrange these when replying if needed.
Why we use the information
We use enquiry details to answer questions, assess a property, prepare a quote and take steps you request before a booking. Customer details are used to arrange and provide the agreed service, send visit reminders, manage payment and keep necessary business records. These uses rely on taking steps towards or performing a contract, legal obligations where applicable, and legitimate interests in responding to enquiries and administering the business.
If you use a named advertising link to reach the quote form, we include the campaign name in our enquiry email to see which adverts generate enquiries. The campaign name is the same for everyone who uses that link.
Services that help us operate
Information may be handled by the providers used for website hosting and security, enquiry delivery, email and messaging, scheduling and invoicing, and payments. These include Cloudflare for hosting, Web3Forms for website enquiries, Microsoft for email, WhatsApp where you choose it, Squeegee for customer scheduling and Square for card payments. Some providers operate internationally and handle information under their own terms and applicable safeguards. Contact us if you need details about how your information is handled.
How long information is kept
Enquiry information is kept while responding, following up and resolving related questions. For booked work, records are kept for the service relationship and afterwards where needed for accounting, legal duties or resolving disputes. The type of record, outstanding obligations and whether it is still needed determine when it can be deleted.
Your choices and rights
Depending on the circumstances, you can ask for access to your information, correction, deletion, restricted use or transfer of information you provided. You can also object to use based on legitimate interests. If we rely on consent for a particular use, you can withdraw it. Contact Derice using the details above to make a request.
Website visits and outside links
Hosting providers may process technical request and security logs. Links to Instagram, Google and messaging services take you to services with their own privacy and cookie settings. The website quote tool itself does not use advertising cookies or remember your entries after you leave.
Questions or concerns
Please contact Derice first so we can help. You can also raise a concern with the Information Commissioner’s Office (ICO).